Dealing with your insurance company on a storm damage claim can be a confusing and tricky process. Having an experienced professional contractor working with you can make the process far simpler and help you get the full recovery you’re entitled to.

At Colorado Superior Roofing & Construction we’re storm damage experts.  We’ve helped thousands of customers with all types of exterior damage related to storm damage claims including roofing, siding, windows, gutters, and painting.  That means we’re your one stop shop, which saves you the time and hassle of coordinating with several different contractors.

At Colorado Superior Roofing our insurance specialists have been working with insurance companies for years, and we even have former insurance adjusters on staff.  We truly understand what they need in order to process a claim efficiently and properly.

Here’s a general guide to the insurance claims process followed by a few tips to follow when working with your Insurance Company.


General Guide to the Insurance Claims Process

1. Contact a reputable Colorado roofing company to schedule a free on-site inspection to determine the extent of any damageInsurance claim concept that was incurred.  You don’t want to have an adjuster come out and get dinged for filing a claim unless you’re sure there’s enough damage to justify it.

2.  After the damage has been verified, you should contact your insurance company to request to have that same inspection performed by an insurance adjuster. 

3. A licensed insurance adjustor will be assigned to inspect and evaluate the loss.  You should be contacted by the claims department by either phone or mail.

4. Your adjustor should provide you with an itemized explanation on your claims settlement including your deductible amount and the depreciation. Make sure that you provide your roofing contractor with a copy of this, so they can make sure that all of the damage is listed and that the insurance company has paid for everything.

5. Most homeowner policies grant coverage for full replacement costs, provided that the repairs are actually completed. In these cases, the depreciation is deemed recoverable and the final payment is made after your receipts have been submitted and processed.

Some Additional Tips

*Remember that typically, insurance companies cannot single out a homeowner for a rate increase based on an “Act of God” storm damage claim. However, your insurance company can raise rates for everyone in your area. So, if you don’t file a claim, your increase in premium will pay for everyone else’s repairs, except for yours.

* Secure Your Property: Most insurance agencies will cover temporary repairs to protect your home from further loss or damage. So make sure you secure any leaks and cover any holes.

* Take Pictures: Before any work is done, we suggest taking photographs of the damage and loss.

* Select the Right Contractor:  Often times after big storms (especially those involving hail) out of state roofing companies will swarm in with door to door solicitors offering roof repairs.   Many will claim to be local even when they aren’t.  The problem is a lot of these companies are involved in scams and even if they aren’t, they won’t be around if any future warranty work is needed.  At Colorado Superior Roofing we have been featured on Fox 31 News multiple times to help expose these scams.  Be sure to check the BBB reference of any contractor; ask to see insurance certificates; check their website; and look for other trust symbols like local reference organizations and licensing boards.

* Adjustor Meeting:  To ensure that your roofing contractor and the insurance company are in agreement with the scope of the damage, and to make sure that your needs are met at a price that both agree upon, the two should meet at your property to evaluate the damage.

* Call Your Mortgage Company: Be proactive! You should call to advise them of your claim and inquire about their procedures for draft endorsements and the contractor’s affidavits, lien releases, etc.

* Send Insurance Check to Mortgage Company: The insurance check typically requires two endorsements, the insured and the mortgage company. Do not endorse it first, send it to the mortgage company and request their endorsement and rapid return of the check.  This can help speed up the process.

* Review and Schedule Project: After you and your contractor have agreed on the scope of the project and the terms of the claim, you should schedule the work to begin immediately.

* Accept Material Delivery: Verify the material, manufacturer and color with your contractor.

Insurance Adjuster On Cell Phone Calculating Roof Repair Costs* Inspect Your Project: Once the job is completed, and you are 100% satisfied with the work, you should expect to pay the balance of your first proceeds, minus your deductible, to your contractor.

* File Betterment Claim: Upon receipt of the invoice, showing that the job is complete and evidence that you have spent the first proceeds, you can file for the depreciation amount.  We would be happy to handle this for you.

* Final Payment: Before issuing the final payment to your contractor, be sure he has provided you with all of your warranty papers and waiver of the lien affidavits. Colorado Superior Roofing would be happy to handle all the paperwork for you!

* Secure All Documents: Keep all documentation in a safe place and treat it as you would any warranty information.

We know this can all seem a bit overwhelming. If you select Colorado Superior Roofing, we guarantee that we’ll work with you on every step of the process to ensure that both your claim AND your repairs are hassle free.