How Does the Claims Process Work for Hail Damage Roof Repair?
If the insurance adjuster agrees there is damage you will receive an insurance scope in about a week. A scope is a list of damages the insurance company has agreed to pay for. At the time you receive the scope you will also receive your first check.
This check is the ACV (Actual Cost Value) check. This represents the fair market value of your roof today. Much like a car, a 10-year-old roof is worth less than a new roof. The difference between those two amounts is called depreciation. So, the ACV is the cost to repair or replace the damaged property, minus depreciation.
The ACV plus the depreciation (which you will be paid AFTER the work is done), equals the RCV (Replacement Cost Value). Most storm damage contractors will perform the work for the RCV amount paid by your insurance company. So, your only out of pocket expense will be your deductible.
For example, if you have a 10-year-old roof, the actual cash value of that roof might be $8,000. Let’s assume it will cost $15,000 to get your roof replaced with a similar quality new roof. $15,000 would be the replacement cost value or RCV. The $7,000 difference between the ACV and RCV represents the depreciation. Roof age and condition are considered when calculating this depreciation. The older the roof, the higher the depreciation amount.
Your insurance company will write you a check right away for $8,000 (ACV). Once the work is complete, your contractor will submit an invoice to your insurance company. Then your insurance company will release your depreciation payment ($7,000 in this case). Once received, you will either sign that check over to the contractor or deposit it into your account and issue a personal check to the contractor for the remaining balance of the work.
Keep in mind that when the work is completed, the insurance company will issue a check for the recoverable depreciation only if the total expenses are equal to, or greater than the total settlement. Many people never get the final depreciation payment because they do not understand the process, or the contractor they chose didn’t understand the proper procedures. When this happens, you can lose thousands of dollars.